eCommerce Growth Specialist

As a eCommerce Growth Specialist you are responsible for operational execution of Stockmann digital commerce related activities. You will focus on understanding consumer and business needs, managing promotional operations, and executing data-driven strategies to maximize revenue and engagement on Stockmann’s digital platforms.

Your responsibilities will include but are not limited to:
– Develop and execute a data-driven approach to our customer journey on ecommerce channels
– Analyzing sales data & website performance
– Leverage AI-driven tools to craft personalized customer experiences and optimize revenue streams.
– Lead A/B testing, create growth-hacking roadmaps, and implement strategies to improve key KPIs such as sales, CVR, AOV, and EVI.
– Regularly monitor sales and website performance, making data-driven decisions to enhance conversion rates and customer satisfaction.
– Boost website rankings and discoverability through SEO best practices, keyword optimization, and high-quality content.
– Work closely with cross-functional teams to align e-commerce strategies with broader business objectives, ensuring seamless execution.

In your everyday work you will drive our Merchant Mindset and optimization culture within team & organization. You’ll collaborate with businesses and functions on sales activation in an omnichannel environment and participate in planning sales activities with the team.

What are we looking for?

We expect you to have strong knowledge of eCommerce sales and digital retail business and understanding of dependencies within the digital space. You are curious about customer experience, and you have a solid understanding of market leaders in the digital retail world.

To succeed in this role, you should also have:

– Minimum of 3 years of experience from using content management tools and digital analytics, A/B testing tools, personalization tools, SEO tools
– Self-driven, proactive and merchant mindset
– passion for digital commerce and user experience optimization.
– strong data-driven mindset, analytical skills, data-driven decision making and strong excel capabilities
– optimization and growth hacking experience
– ability to prioritize highest impact activities and manage multiple tasks simultaneously
– collaborative and customer-centric way of working

You communicate fluently in Finnish and in English (written and spoken). You have excellent team working and communication skills and you shine when you collaborate with different teams. As a person, you bring in positivity and you build networks naturally.

Why should you join us?

We offer you an interesting and challenging work field in heart of retail business. We have low hierarchy, and we value new and innovative ideas, which gives you possibility to influence and develop. We offer the possibility to develop yourself through our virtual learning platform, different on-site trainings, and on-the-job learning. We offer competitive salary and good employee discounts, and you will be part of our bonus program as well.

Commitment to responsible operations is embedded in Stockmann’s values and daily ways of working. In our CSR work this means commitment to sustainable development and offering our customers inspiring and responsible shopping experiences. Motivated and engaged retail experts are the backbone of our business. We treat our employees fairly and equally according to the principle of equal opportunities.

We put our Customer in the center, we act with Courage, and we do this Together.

Would you like to know more?

If you have any questions regarding this position, please do not hesitate to contact your future People Leader Tomas Nyberg, E-commerce Manager, Finland tel. +358 50 5932234. Reachable by phone: Tuesday Dec 10th 11:00-12:00 and Wednesday Dec11th 14:00-15:00.