Web Concept and Experience Manager

Verkkopalveluiden konseptisuunnittelu, Verkkoviestintä
Viim. hakupvm

Are you looking for a new opportunity to use your expertise in the field of customer experience and sales discovery in digital channels? Do you enjoy developing digital customer experience, driving growth through web and its analytics and using the latest marketing and sales technologies as well as user studies together with your team? Would you like to work in an inspiring community driving sustainable future at the cutting edge of science and technology?

VTT is one of the leading applied research organisations in Europe. What unites us are curiosity, a passion for learning and a purpose: to solve the biggest challenges of our time and turn them into sustainable growth and well-being. Our cross-disciplinary community of over 2000 brilliant minds is focused on creating impact through science-based innovation. Get to know us further by exploring VTT’s research infra at VTT World.

We are now looking for Web Concept and Experience Manager to join our Digital CX and Sales Discovery team.

As a Web Concept and Experience Manager, your key goals are improving and optimising user experience in our digital channels such as our website and virtual space and supporting sales by optimising lead generation from these channels. You will share insights with key stakeholders and experts to continuously improve the online content. In this position, you will have an essential role in managing and improving VTT’s online presence and connecting new and existing customers with our vast expertise. Supported by talented colleagues and partners, you will lead the development of our online channels. The location of the position is in Espoo, Tampere or Oulu.

Our team, Digital CX and Sales Discovery, works on creating user centric digital customer experience that activates customers and finds the highest quality leads for our sales. We drive digital growth by transforming VTT’s digital presence and customer experience, by finding and building the most suitable new customer relationships for impactful collaboration and by marketing and sales automation and data and insights. In addition to this role and being the product owner for our web services, our team members are product owners for marketing automation and CRM.

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