Product Owner

Erityisasiantuntijat ja muut
Viim. hakupvm

Have you ever stopped at a store exit by a freestanding machine to push a smiley or a frowny face to declare your happiness or disappointment to the customer experience? You most likely pressed a button on our Smiley Terminal and sent your real-time customer satisfaction data to our system.

We are HappyOrNot and we believe that Every Smiley Counts. Our award-winning service and innovative solutions deliver real-time customer and employee satisfaction data to many cool companies like Lego, McDonalds, Ikea, Nestle, American Express and Heathrow Airport.

Our simple but very clever solution is in high demand all over the world and we are experiencing very rapid growth. Therefore, we are now hiring happy Product Owner to join our R&D team in Tampere.

What this job is about

As our product owner, you will be responsible for developing new products and services as well as maintaining existing ones together with the rest of our R&D team. You’ll be overseeing the product development projects from the initial idea to following-up the realized benefits with our clients. You’ll make sure all the details are right and the product matches the business needs and the company product vision. You will analyze customer requirements, align them to product vision with our product management, turn them to realizable concepts with our designers, follow-up the work and help the team of developers in their work to implement and deliver our world-class service.

You get a chance to see, learn and contribute to the creation of a solution made up of SW and HW (in different combinations), delivered globally 24/7.

Your responsibilities will include:

– Interacting with the customers to understand their needs and the value our product offers (or could offer) to them
– Participating in road mapping
– Concepting new features
– Creating and managing the Product Backlog
– Participating in UX/UI design
– Helping developers solve issues and questions during development
– Monitoring and estimating development progress and feasibility of schedule estimates
– Preparing and handling customer communication (with marketing/customer care/customer success)

As our ideal candidate you have:

– Attention to details
– Strong project leading skills
– Good problem-solving skills
– Experience working with hardware and/or software products
– Excellent communication skills
– Experience in Agile Product Development, UX Design or Service Design

Why you would want to work for HappyOrNot

This is a fantastic time to join the HappyOrNot family! People joining our story right now embark on a journey that may very well make us a rare unicorn company! We have plans and resources to scale quite remarkably over the next couple of years – worldwide. HappyOrNot is a fast-growing company. If growth and transformation excites you instead of giving you heart palpitations, you should definitely let us hear about you!

Our roots hail from Tampere, Finland and the Finnish quirkiness, honesty and flat hierarchy are some of the key ingredients of our culture. Today we are about 100 employees working in Finland, US, UK, Germany, Japan and France, but already tomorrow, we are probably more.

This job is located at our Tampere HQ situated in the heart of the city, in a red brick building that we fell in love with long before we ever filled it.

Our self-organizing teams choose their own tools and working methods, following certain best practices (like DoD, peer reviews). We believe in lean & agile and invest in continuous improvement. Every team member gets to stretch their capabilities and take the lead role in a project when they are ready for it.

Hop on the growth journey with us and help us make the world a happier place Smiley at a time!


Send us your application by 24.08.2018 via our web page.

Ask Eeva-Liisa for more information about this job, the R&D team and HappyOrNot:, p. +358 40724 9229, you can call her anytime during the office hours (6.8. onwards).


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